• Inventory checking and adjustment
• Product picking, inspection, labeling, and packing
• Support for inbound and outbound product shipments
• Updating information in the WMS (Warehouse Management System)
• Improving the warehouse environment
• Shipping via UPS and USPS
• Operating warehouse equipment (forklifts, order pickers, etc.)

• Teamwork skills
• Ability to lift up to 50 pounds
• Proficiency in Korean (Preferred)
• Attention to detail and responsibility
• Must be legally authorized to work in the United States
• Background check required after a conditional offer is made, in accordance with applicable laws

• Assist with documentation and administrative tasks related to inbound shipments from Korea
• Coordinate and manage inbound and outbound shipments, ensuring timely and accurate delivery
• Schedule truck pickups/deliveries and track associated logistics and transportation costs
• Process shipments through UPS, USPS, FedEx, and other carriers
• Manage inventory and purchasing of warehouse and office supplies (e.g., shipping boxes, stretch wrap, sealing tape, printer ink, stationery)
• Monitor supply levels, track usage, and reorder materials as needed
• Perform data entry and maintain accurate logistics and inventory records
• Support invoice tracking, vendor coordination, and basic reporting related to warehouse operations
• Participate in cost-saving initiatives and process improvements within the logistics workflow
• Ensure shipping and receiving documentation is properly filed and organized (e.g., BOLs, packing slips, invoices)
• Provide general administrative and operational support to the logistics and warehouse team
• Collaborate with internal teams (e.g., operations, sales, purchasing) to facilitate smooth inventory flow

• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and meet deadlines
• Basic computer proficiency (MS Office, spreadsheets, etc.)
• Excellent communication and teamwork skills
• Prior experience in logistics or warehouse administration is preferred
• Must be legally authorized to work in the United States
• Background check required after a conditional offer is made, in accordance with applicable laws
• Korean/English bilingual proficiency (intermediate speaking, reading, and writing) preferred to support communication with Korean customers, vendors, the internal team, and the HQ.

Sales & Customer Engagement

• Assist in generating sales by promoting Korean beauty products to clients and retailers.
• Provide product recommendations and educate customers on skincare and beauty trends.
• Support the sales team in managing inquiries, processing orders, and maintaining client relationships.

Account & Relationship Management

• Build and maintain strong relationships with customers, ensuring a high level of satisfaction.
• Assist in tracking and following up on leads to secure new business opportunities.
• Work closely with internal teams to ensure smooth order fulfillment and delivery.

Product & Market Knowledge

• Stay up to date with the latest Korean beauty trends and product innovations.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Provide feedback to the team on customer preferences and market demand.

• 0-2 years of experience in sales, retail, customer service, or a related field (beauty industry experience is a plus).
• Passion for Korean beauty, skincare, and cosmetics.
• Strong communication and interpersonal skills.
• Eagerness to learn, with a proactive and positive attitude.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) is preferred.
• Must be legally authorized to work in the United States
• Background check required after a conditional offer is made, in accordance with applicable laws
• Bilingual in English and Korean is a plus to support communication with Korean customers and the HQ, but not required.