RNA Analytics is an integrated development and consulting team, so we can quickly respond and innovate according to client and market needs.
The insights of our consultants, combined with the work of our development team, enables RNA Analytics to remain at the forefront of actuarial and risk modeling solutions.

We formed RNA Analytics in 2017 around a software development and consulting team that has been working together for many years. Over 100 customers, 1,500 users, in 56 countries use our R⊃3;S software suite.

The R⊃3;S software suite provides a comprehensive actuarial and risk modeling solution. Clients worldwide use it to provide essential analytics and metrics. It helps clients meet their need for more realistic and complex models to enable them to make risk-informed decisions.

What's your next career goal?

RNA is aimed to be the First Mover.
We constantly try to come up with new ways, trying to innovate through challenges.
This challenge has a different passion from others. This passion innovates in the face of failure and produces amazing results that no one has expected.
We would like to welcome you wholeheartedly and are truly happy that you will start at a workplace where you work together as a team, at RNA.

RNA welcomes all of the candidates with backgrounds that innovate through challenges and offers great opportunities to create awesome business around the world.


[Responsibility]

- Ensures RNA partners & customer's happiness by providing advice and resolving a wide variety of their technical and non-technical inquires

- R3S and eFrame Technical Support

- Support troubleshooting enterprise environments

- Coordination for Product Improvement (w / UK)
 

[Requirements and qualifications]

- at least bachelor's degree

- 1+ years of technical support experience

- Understanding of database theory and design

- Strong customer relations skills

- Strong written and verbal communication skill

- Ability to support team within the 24/5 support structure

[Preference]

- Must be a team player who is highly self-motivated, independent, technically strong and able to work with minimal guidance 

- Must be well organised and able to multi-task effectively

- Good communication skills in English or Japanese would be preferred